Returns on all BelleChic products are free, so you can shop risk-free!
Changed your mind?
Simply return the item back to us within 15 days of receipt of the product, and we will issue a full refund. Click here to email our customer service team.
Defective of damaged merchandise
Please accept our apologies & Click here to email our customer service team. We must receive these items back within 30 days of receipt* to issue a refund.
*NOTE: We may ask for photos on occasion. This helps us correct issues faster and helps us create better future experiences!
Final Sale/Not Returnable Items
Some of our items are marked as final sale. We cannot accept returns or issue refunds on these items, unless they are defective or broken.
HOW TO RETURN YOUR ITEM
1) GET FREE RETURN SHIPPING LABEL
We will issue a return shipping label for free and easy returns. Click here and follow the simple instructions to get a free return shipping label for your package.
Be sure to include the following with your message:
- Order Number
- Item/Quantity you wish to return
- Reason for return
2) PACKAGE YOUR ITEM
Carefully package the item to be returned along with ALL original packing materials and accessories.
3) SHIP YOUR ITEM
Please ship within 5 days of the date the return label was sent to you, as our warehouse must receive it within 10 days of the label date to issue a refund.
4) GET YOUR MONEY BACK
Once we receive your return, we will verify that the item is identical to the brand, specifications, item description & condition* of your original purchase.
Example: If your item was sold to you in “New” condition, we expect that the item has not been worn, used or washed.
Once verified, we will issue a refund. This process typically takes 5-7 business days from the date of receipt of your item.
The Return Process takes between 2-3 weeks from shipping date to receipt of refund (in most cases).